Refund Policy

Myrtle Potter Media, Inc.
1275 Lincoln Avenue, Suite 7
San Jose, CA 95125
408-993-8900

Payment

We accept credit cards (Visa, MasterCard, American Express, Discover) for payment. Our online security provides ordering with maximum security and privacy. Credit card orders are authorized on the day the order is received.

Shipping

Orders are normally shipped via USPS within 3 business days (M-F).  To determine shipping costs for products please go through the process of ordering an item – you will proceed to the ‘Shipping Information’ page where shipping & handling costs will automatically calculate.

Refund Policy

  • All returned items postmarked within 14 days of purchase will qualify for a refund. We will give you a credit to your original method of payment – less shipping & handling costs.
  • Merchandise must be returned exactly as received, including original packaging. Please enclose a copy either of your invoice (that you printed from our web page) or a copy of the order confirmation we emailed to you.

Return Product to:

Myrtle Potter Media, Inc.
1275 Lincoln Avenue, Suite 7
San Jose, CA 95125

Please contact Customer Service with questions or concerns at 408-993-8900 (M-F 8:00-5:00 PST.) or estore@myrtlepotter.com